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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Will Torres

Will Torres

October 10, 2024

5  out of  5
rating by Will Torres
"Great Office to go to if you're in the Area. Karen there really helped me set up my policy with ease and her knowledge made it an easy transition from NY. Chuck also is a wealth of knowledge and isn't scared to tell you things straight when you need it. If you need people who are knowledgeable in insurance and treat you like family, this is the place."
We responded:
"Thank you very much for your comments, Will. "
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Tilson Rice

September 24, 2024

5  out of  5
rating by Tilson Rice
"Chuck and his team have gone above and beyond to help me save time and money. They are prompt and knowledgeable. I had never used a local agent before but now I'll never go back!"
We responded:
"Thanks so much, Tilson! "
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Connie Shelton

August 20, 2024

5  out of  5
rating by Connie Shelton
"Everyone at State Farm ease extremely helpful and professional."
We responded:
"Thanks so much Connie! "
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Nishant Shedale

August 8, 2024

5  out of  5
rating by Nishant Shedale
"I recently purchased Renter's Insurance from Chuck and his team. The whole experience was extremely smooth and was done in a day. Julie and Karen, the agents, were patient and provided us the best quote as per our needs. I strongly recommend them for all the services!"
We responded:
"Thank you! "
Profile photo of Carlos Puerto

Carlos Puerto

July 6, 2023

5  out of  5
rating by Carlos Puerto
"The agency is comprised of highly professional and diligent individuals. I am genuinely comfortable working with them."
We responded:
"Thank you Carlos. We appreciate it! "
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Meghana Vyakaranam

June 16, 2023

5  out of  5
rating by Meghana Vyakaranam
"Amazing service. Julie helped a lot and worked on it quickly when we needed her"
We responded:
"Thank you so much Meghana. "
Profile photo of Renee’ Martin Durst

Renee’ Martin Durst

May 5, 2023

5  out of  5
rating by Renee’ Martin Durst
"We always received excellent, professional service from Julie Hawley and the team from Chuck Barham State Farm agency."
We responded:
"Thank you! "
Profile photo of Hannah Doochin

Hannah Doochin

April 22, 2023

5  out of  5
rating by Hannah Doochin
"Renter's insurance through this office has been a breeze for the past 3 years. Julie is responsive, kind, and knowledgeable, and I've never had any issues!"
We responded:
"Appreciate this, Hannah!"
Profile photo of Jerre Graham

Jerre Graham

April 12, 2023

5  out of  5
rating by Jerre Graham
"We have always received excellent service with State Farm Barham Insurance Agency. They have been consistent over the years and always personable, willing to help along with going above and beyond expectations!!! Chuck makes himself available and Julie is simply amazing!!! Just like the saying goes…”Like a good neighbor, State Farm is there.” 😊"
We responded:
"Thanks Jerre! "
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Aya Mushaimish

January 22, 2023

5  out of  5
rating by Aya Mushaimish
"Great service"
We responded:
"Thank you!"
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Rhonda Kelley

June 18, 2022

5  out of  5
rating by Rhonda Kelley
"Very responsive!"
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Anne Bierman

May 19, 2022

5  out of  5
rating by Anne Bierman
"I have been a customer since the late 90’s and they’ve always responded quickly to my needs/requests and always gave me great customer service and advice over the years. Thanks for all you do!!! Anne B. - Timberlake NC"
We responded:
"Thanks Anne!"
Profile photo of April Humphrey

April Humphrey

May 10, 2022

1  out of  5
rating by April Humphrey
"Crooks All of em!"
We responded:
"Clients should understand that a component of auto insurance rating is the address where cars in the household are primarily garaged. Such information cannot be manipulated or adjusted."
Profile photo of Ammar Wahid

Ammar Wahid

October 13, 2021

1  out of  5
rating by Ammar Wahid
"Disappointed,, bad experience,never again State farm .I regret paying all this money to this agency, company,,etc..it tokes the agent more than 2 months to cancel a policy, and never done !!!!! unhelpful answer, unprofessional!! There is many insurance companies offers same condition with less money, and I had no problem paying more money for this agency but ..you didn't get the service back !!..so for this reason...CANCELED!!"
Profile photo of Kristina Sakers Hays

Kristina Sakers Hays

November 13, 2020

1  out of  5
rating by Kristina Sakers Hays
"Disappointed is an understatement. After a couple years of good service, we recevied a notice from State Farm saying they could no longer validate our license, even though nothing had changed, and they reduced our coverage to the state minimum. It took this office over a month to correct it and our coverage expired during this time leaving us without a valid insurance card. Extremely poor communication and responsiveness on their end. Also quite unprofessional during the minimal email communication. This office does not care about working with clients in the least."
We responded:
"This agency prides itself on exceptional customer service. With over 32 years of agent experience and a combined 52 years of staff experience, it goes without saying that most things have been done right. From time to time however, matters aren't resolved to complete client satisfaction. In this COVID environment, support personnel are working from home making response time longer to address matters and generate updated policy information to send by mail. Patience is key. Understandably, excuses don't work when customers want and need documentation immediately."
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Alvis Poe

August 29, 2020

5  out of  5
rating by Alvis Poe
"They are helpful and work with you over the phone."
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Danielle Parsons

July 21, 2020

1  out of  5
rating by Danielle Parsons
"Looking forward to changing car insurance after 24 years of using this office. Since the pandemic they have been unhelpful to put it nicely. We Have Not recieved the discount due to not driving during covid 19 and this office would not give us any discounts for our 17 year old driver who has not driven since the beginning of the pandemic. I have also recently lost my job due to covid and found a more cost effective car insurance that will help our family and they are hitting us with a large amount of fees to move on. Unbelievable to say the least. The customer service and caring during a very difficult time for a lot of people is nonexistent."
We responded:
"Sad to learn that this client has decided to leave my Agency after so many years. We strive to provide exceptional service and could not fulfill the promise in this case. Several conversations took place that explained their concerns. Teen drivers cannot be randomly removed from their insurance if they continue to hold a license. As advertised, COVID Relief began for policyholders in June. Dividend credit here was applied in July. Again, concerns were addressed. However, not to their satisfaction."
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Patricia Simpson

June 6, 2020

1  out of  5
rating by Patricia Simpson
"I haven't, nor have I have had no purpose to visit this place."
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DALE COLETRANE

June 3, 2020

5  out of  5
rating by DALE COLETRANE
"I also with them, they are good people and they will work with you on your bill"
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Wendy Best

April 29, 2020

1  out of  5
rating by Wendy Best
"This office sucks and I regret giving them my business for several years."
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Mary Duran Olmeda

February 24, 2020

5  out of  5
rating by Mary Duran Olmeda
"All of the staff here are awesome! Especially Karen, she has helped with all my insurance policies. I have my house, car, and life with them! Karen is always really friendly and has all my questions answered very quickly and professionally. I definitely will be with them for life!"
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Lavish Beauty Lounge

February 24, 2020

5  out of  5
rating by Lavish Beauty Lounge
"Karen has been so helpful with getting insurance for my business. I Appreciated what Karen did to make it an easy process. Quite satisfied with her service."
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Audra

July 17, 2019

5  out of  5
rating by Audra
"We recently moved to the area and needed to transfer our coverage from California. Julie was amazing and supportive throughout the whole process, and I quickly saw exactly why this office gets excellent reviews. State Farm may not be the cheapest, but they are the best, and you absolutely get what you pay for with Chuck's team."
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M. Nicole Coscolluela

May 19, 2019

2  out of  5
rating by M. Nicole Coscolluela
"Was smooth to get homeowners insurance but downhill after that. State Farm inspector showed up unannounced and surprised to see the house empty. Well yeah, I was renovating before moving in. If he called first, then that would have been cleared up. The inspectors in general are terrible; they seem to have missed a hole in my roof caused by a fallen branch during Hurricane Florence and their only recommendation was to paint the water damaged ceiling (!). But that's the inspectors and not the agency. When I called to reduce my deductible, Chuck stated that they could consider doing so after I "must first have [my] car insurance written with State Farm." Um, what? No thanks. That's not written in my policy docs. So, I switched to who I have my car insurance with."
Profile photo of Betty Joyce

Betty Joyce

August 15, 2018

5  out of  5
rating by Betty Joyce
"Best insurance company ever."